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Pavago

Travel Concierge & Operations Specialist

LocationBrazil
Work moderemote
Typefull-time
DepartmentCandidate Sourcing
Company size501+ people
First seen1w ago
Last seen9h ago
Travel Concierge & Operations Specialist (Remote)
Luxury Travel | Aviation Operations | White-Glove Client Experience
Location: Remote
Working Hours: EST
Position Type: Full-Time
About the Role
We’re hiring for our client, a fast-paced luxury travel and aviation company, seeking a Travel Concierge & Operations Specialist to support high-level travel coordination and real-time operations.
This is a high-speed, execution-heavy role — not routine administrative work.
You’ll coordinate complex travel logistics, manage live operational requests, and deliver a seamless white-glove client experience across every interaction.
This role is ideal for someone who:
•
Thinks quickly under pressure
•
Stays highly organized in fast-moving environments
•
Handles last-minute changes calmly and confidently
•
Takes ownership and executes with precision
If you thrive in high-touch client service and operational coordination, this opportunity could be a strong fit.
What You’ll Own
End-to-End Travel Operations
•
Coordinate complete travel logistics including:
•
Flights
•
Ground transportation
•
Hotels and accommodations
•
VIP and special requests
•
Ensure every detail is executed accurately and efficiently
•
Track schedules, bookings, and client requirements in real time
•
Maintain flawless operational execution with minimal oversight
Real-Time Request Management
•
Handle live requests from clients, passengers, and internal teams
•
Manage last-minute changes without disrupting the client experience
•
Prioritize multiple urgent requests simultaneously
•
Maintain composure and accuracy in fast-moving situations
White-Glove Client Experience
•
Deliver premium, high-touch service in every interaction
•
Anticipate client needs proactively
•
Coordinate luxury services including:
•
Catering
•
Luxury hotels
•
Executive transportation
•
Maintain polished, professional, and confident communication
Vendor & Stakeholder Coordination
•
Liaise with operators, vendors, hotels, and internal teams
•
Ensure all partners maintain white-glove service standards
•
Keep communication structured, proactive, and organized across all parties
Problem Solving & Execution Excellence
•
Resolve operational issues quickly without compromising service quality
•
Identify risks before they become larger problems
•
Continuously improve workflows and operational efficiency
•
Maintain accuracy while operating under pressure
What Success Looks Like
•
Travel operations executed flawlessly with zero errors
•
Clients receive seamless, premium service experiences
•
Last-minute changes handled smoothly and professionally
•
Communication remains proactive, polished, and organized
•
No operational detail is missed
What Makes You a Strong Fit
•
You are extremely detail-oriented and process-driven
•
You stay calm under pressure in high-stakes situations
•
You think quickly and solve problems proactively
•
You are highly organized and execution-focused
•
You take ownership and accountability seriously
•
You are comfortable in constantly changing environments
Requirements (Must-Have)
Experience
Background in one or more of the following:
•
Travel coordination
•
Operations or logistics
•
Concierge or client services
•
Luxury hospitality
•
High-touch or white-glove environments
Core Skills
•
Ability to manage multiple real-time requests simultaneously
•
Strong organizational and operational execution skills
•
Excellent written and verbal English communication
•
High attention to detail and accuracy
•
Comfortable operating in fast-paced environments
Nice to Have
•
Experience in:
•
Private aviation
•
Luxury travel
•
Hospitality or VIP services
•
Concierge or premium client-service background
•
Experience handling complex, time-sensitive logistics
What a Typical Day Looks Like
•
Coordinate travel bookings and operational logistics
•
Handle live client requests and schedule changes
•
Communicate with vendors and internal teams
•
Monitor schedules and ensure flawless execution
•
Solve operational issues proactively
•
Maintain premium service standards across every touchpoint
In short: you ensure every client experience feels effortless, premium, and perfectly executed.
Why This Role Stands Out
•
High-impact role in luxury travel and aviation operations
•
Fast-paced environment with constant variety
•
Exposure to premium clients and complex travel coordination
•
Opportunity to grow into:
•
Operations leadership
•
Client experience management
•
Travel or aviation operations
Interview Process
1.
Initial Screening
2.
HR Interview
3.
Final Interview
Apply Now
If you can manage complexity, operate under pressure, and deliver white-glove experiences without missing details, this is an opportunity to work at the highest level of travel operations.
Apply now and become the person who makes complex travel feel effortless.
#TravelConcierge #TravelOperations #LuxuryTravel #AviationOperations #RemoteJobs #ClientExperience #ConciergeServices #HospitalityJobs #OperationsSpecialist #VIPServices
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