Degree OR equivalent experience.
Continuous Transformation: Knowledge of evolving the business to remain competitive; ability to understand, adapt oneself to, respond to, and proactively seek changes and innovation in the business environment to improve the competitive advantage of an organization.
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Implements new systems, procedures and tools efficiently when changes occur in the work environment.
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Adjusts current working processes or adopts new approaches in response to changes in the business environment.
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Seeks challenging opportunities or assignments to grow and develop one’s own knowledge, skills and abilities.
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Explains lessons or experiences learned from mistakes and failures as well as successes.
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Communicates and analyzes assumptions about a particular issue with colleagues to gain new perspectives or more effective solutions.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
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Identifies and documents specific problems and resolution alternatives.
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Examines a specific problem and understands the perspective of each involved stakeholder.
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Develops alternative techniques for assessing accuracy and relevance of information.
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Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
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Uses fact-finding techniques and diagnostic tools to identify problems.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
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Provides prompt and effective responses to client requests and interactions.
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Monitors client satisfaction levels on a regular basis.
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Alerts own team to problems in client satisfaction.
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Differentiates the roles and responsibilities in a business relationship.
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Works with clients to address critical issues and resolve major problems.
Results Orientation: Knowledge of the importance of meeting or exceeding established targets; ability to drive critical activities to completion.
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Maintains focus on critical work standards and expectations.
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Holds self and others accountable for delivering on all commitments.
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Takes full responsibility for work outcomes (both positive and negative).
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Documents how results were obtained to support knowledge transfer and best practices.
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Helps others drive tasks to completion as appropriate.
Supply Chain Management - MFG: Knowledge of functions, principles and techniques used in supply chain management; ability to develop and use strategies, practices, and tools for controlling the logistical processes.
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Locates and interprets walk-throughs of the consumption stream and associated provision stream.
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Identifies goals and objectives of effective supply chain management.
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Describes major areas associated with supply chain management.
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Cites multiple examples of waste, high costs and inefficiencies associated with supply chains.