· Generate professional project estimates and sales of metal building systems, residential metal roofing and components.
· Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner.
· Manage post-delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.
· Ensure the sale of products and services comply with proper pricing guidelines, policies, and procedures.
· Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers.
· Act as the liaison between the customer and company regarding potential problems and customer desires.
· Analyze and report competitive market information.
· Provide and ensure customer-focused activities, deliverables, and services.