Logistics Operations Associate Entry Level - Guadalajara, MX
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Before you apply
SalaryMX$20k/mo
LocationZapopan, JAL, MX
Work modeon-site
Typecontract
SeniorityEntry
DepartmentManaged Logistics
Company size501–1,000 people
PostedSep 14, 2026 · 1mo ago
Verified live15h ago
At a glanceSummarised by Seekless from the posting.
Entry level position
Full professional proficiency in English
Superior Customer Service skills including the ability to recognize the needs of the customer and effectively address those needs through active communication
Fluent in English
Excellent written and verbal communication
Ability to calculate percentages, formulas and use spatial reasoning
Proficient in Excel
Bachelors Degree in Supply Chain/Logistics/International Business or related is preferred but not required
Experience working in a CRM and TMS system a perk
Resumes must be submitted in English
Skills
Excel
CRM
TMS
Benefits
Health insurance
Life insurance
Savings fund
Food vouchers
Job Summary
This is an entry level position paying $20,000.00 MXN pesos a month. This position requires full professional proficiency in English, both written and spoken. All resumes must be submitted in English to be considered. Candidates will be expected to communicate in English regularly as part of the position.
About the company
BlueGrace Logistics, a U.S. based transportation management company, has opened its first international office in Mexico and we’re looking for Logistics Operations Planner to join our team in Guadalajara!
Logistics Operations Planner are responsible for the daily support of contracted clients to drive customer satisfaction and retention by way of freight operations support freight tactics. In this role, you’ll execute on the frontline service that BlueGrace provides, therefore getting finished goods to store shelves, raw materials to manufacturers, medical equipment to hospitals, and more!
The objective is to produce high quality visibility through customer reports, to provide timely responses and case resolution for customers, and to provide exceptional freight operations support. The typical freight services include shipment creation, editing, tracking, document delivery, daily reporting, and professional communication to both customers and carriers.
Responsibilities
What does a typical day look like?
•
Proactively tracking shipments and recommending solutions for delayed shipments
•
Complete daily tracking reports for assigned customers
•
Serving inbound customer requests from designated high freight spend accounts
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Communicating with carriers on behalf of the customers
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Answering phones and responding to emails
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Identify the best transit solution based on the specific shipment requirements
•
Building strong relationships with customers
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Develop and Maintain relationships with local terminals in efforts to reduce service failures
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Scheduling pickups and delivery appointments
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Active communication with Operations Manager regarding all potential services gaps or opportunities for process improvement
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Following up on all unconfirmed or rejected pickup requests
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Maintain detailed and organized documentation of all service failures
Requirements
What are we seeking?
•
A Bachelors Degree in Supply Chain/Logistics/International Business or related is preferred but not required.
•
Superior Customer Service skills including the ability to recognize the needs of the customer and effectively address those needs through active communication
•
Fluent in English
•
Resumes must be in English
•
Experience working in a CRM and TMS system a perk
•
Excellent written and verbal communication
•
Ability to calculate percentages, formulas and use spatial reasoning
•
Proficient in Excel
Benefits
What’s in it for you?
•
Health and Life Insurance options available
•
Savings Fund
•
Food Vouchers