Assistant Manager, Underwriting Support
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Before you apply
SeniorityMid
Experience3+ yrs
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Minimum 3 years of relevant experience in the insurance industry
Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications
Good interpersonal skills, customer service orientated & meticulous
Good team player with strong analytical skills & ability to work under pressure
High level of integrity, takes accountability of work and good attitude over teamwork
Takes initiative to improve current state of things and adaptable to embrace new changes
Dedicated team player with strong & flexible time management to support peak period whenever required
Champion and embody our Core Values in everyday tasks and interactions
Demonstrate high level of integrity and accountability
Take initiative to drive improvements and embrace change
Diploma holder and above in related discipline (Banking/Finance/Business/Accounting) with relevant insurance certifications preferred
Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively
Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/risks to safeguard our company proactively
Skills
MS Office
Excel
Word
Responsibilities
To lead & oversee the daily operations of the New Business administrative team.
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Assign, prioritize, and balance daily workloads across the team
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Monitor workflow queues and turnaround time to ensure timely progression of cases
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To coach the team and handle complex transactions
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Acts as first point of escalation for operational issues and to ensure prompt resolution
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To work closely with and collaborate with intermediaries and internal stakeholders to deliver customer‑focused services to both internal and external customers.
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Other duties include (but not limited to) back-up duties during team members’ absence and other ad hoc tasks as assigned by supervisors.
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Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
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Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and
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Highlights any potential concerns / risks and proactively shares best risk management practices.
Requirements
•
Diploma holder and above in related discipline (Banking/Finance/ Business/ Accounting) with relevant insurance certifications preferred.
•
Minimum 3 years of relevant experience in the insurance industry
•
Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications.
•
Good interpersonal skills, customer service orientated & meticulous
•
Good team player with strong analytical skills & ability to work under pressure
•
High level of integrity, takes accountability of work and good attitude over teamwork.
•
Takes initiative to improve current state of things and adaptable to embrace new changes.
•
Dedicated team player with strong & flexible time management to support peak period whenever required.
•
Champion and embody our Core Values in everyday tasks and interactions.
•
Demonstrate high level of integrity and accountability.
•
Take initiative to drive improvements and embrace change.
•
Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
•
Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
About the company
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of “AA-” by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern’s asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.