· Assist the physician and staff with the daily coordination of patient care and physician access.
· Function as the liaison between patients, staff, and physicians.
· Maintains efficient patient flow.
· Delivers direct patient care within the scope of licensure and in accordance with SMG policy.
· Collects lab specimens according to departmental guidelines. Accurately labels specimens.
· Prioritizes patient care by implementing physician orders and nursing procedures.
· Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.
· Effectively communicates problems, concerns or issues to the Office Supervisor/Manager appropriately and promptly.
· Assures all patients are correctly identified prior to providing and/or documenting care.
· Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.
· Employs appropriate and timely use of Tasking in EHR.
· Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
· Administers injections according to appropriate protocol. Documents injections accurately in EHR.
· Appropriately demonstrates telephone triage protocols and document in EHR.
· Schedules appointments appropriately and accurately according to department guidelines.
· Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.
· Reviews and updates medication list in EHR. Demonstrates understanding of prescription control and prescription refill procedures. Accurately and completely documents known allergies in EHR.
· Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
· Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
· Checks and maintains logs for emergency equipment according to policy.
· Facilitates transition of care to UCC/Hospital.
· Maintains proficiency with department specific equipment troubleshoots and reports malfunctions promptly.