Ecommerce Fulfillment Associate
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Before you apply
LocationChattanooga, TN
Work modeon-site
Typefull-time
SeniorityEntry
Department3PL
Company size4+ people
First seenOct 16, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Ability to follow detailed instructions and standard operating procedures
Strong attention to detail and accuracy
Ability to work efficiently in a fast-paced, production environment
Dependable, punctual, and team-oriented
Previous experience in e-commerce, fulfillment, warehouse, or production roles
Familiarity with shipping carriers and labeling systems
Experience working with pick/pack or warehouse management systems
Ability to stand, walk, and move throughout the warehouse for extended periods
Ability to lift and carry up to 40-50 pounds as needed
Benefits
401(k)
Health insurance
Dental insurance
Vision insurance
Profit sharing
Life insurance
About the role
The E-Commerce Fulfillment Associate is responsible for accurately picking, packing, and preparing customer orders for shipment in a fast-paced 3PL environment. This role plays a critical part in ensuring orders are fulfilled correctly, on time, and in alignment with quality and brand standards.
Key Responsibilities
Order Fulfillment
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Pick, pack, and prepare e-commerce orders according to established procedures
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Verify order accuracy including items, quantities, and customization requirements
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Prepare packages for shipment using appropriate materials and labeling
Quality Control
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Inspect products for defects, damages, or print errors prior to shipment
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Ensure packaging meets quality, branding, and carrier requirements
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Flag quality issues or discrepancies to leads or managers promptly
Inventory & Workflow Support
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Assist with inventory organization, restocking, and cycle counts as needed
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Maintain a clean, organized, and safe work area
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Support workflow adjustments during peak volume periods
Systems & Documentation
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Accurately update order status and fulfillment actions in warehouse or order management systems
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Follow SOPs for fulfillment, safety, and quality control
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Report recurring issues or inefficiencies to leadership
Team Collaboration
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Work closely with fulfillment, print, logistics, and customer support teams
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Support cross-training and team coverage as business needs evolve
Qualifications
Required
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Ability to follow detailed instructions and standard operating procedures
•
Strong attention to detail and accuracy
•
Ability to work efficiently in a fast-paced, production environment
•
Dependable, punctual, and team-oriented
Preferred
•
Previous experience in e-commerce, fulfillment, warehouse, or production roles
•
Familiarity with shipping carriers and labeling systems
•
Experience working with pick/pack or warehouse management systems
Skills & Competencies
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High level of accuracy and consistency
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Ability to prioritize tasks and manage time effectively
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Strong work ethic and accountability
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Willingness to learn new processes and equipment
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Positive, team-focused attitude
Physical Requirements
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Ability to stand, walk, and move throughout the warehouse for extended periods
•
Ability to lift and carry up to 40–50 pounds as needed
•
Repetitive motions including lifting, packing, and scanning
Work Environment
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Warehouse or production environment
•
May require overtime or flexible scheduling during peak seasons
Why You’ll Love It Here:
The Challenge: Every day is an opportunity to sharpen your skills and take on new challenges.
The Team: Join a group of like-minded professionals who are serious about their work but enjoy the journey.
The Growth: We believe in promoting from within and investing in our people—your career path is yours to shape.
Benefits
The Perks: We invest in our people, with a growing list of comprehensive benefits, and a work environment that celebrates both successes and learning moments.
Benefits:
•
401(k)
•
Dental, Vision & Health Insurance
•
Profit sharing
•
Life Insurance
•
Supplemental Benefits
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1 hour paid lunch
Schedule:
Monday - Friday
9 am - 5 pm
About the company
At Tidalwave, we’re more than a print shop — we’re a full-service creative partner helping brands bring their vision to life. Based in Chattanooga, Tennessee, we combine high-quality screen printing, embroidery, and fulfillment with innovative marketing and e-commerce solutions for clients nationwide. Our team is passionate, fast-paced, and committed to excellence in everything from custom merchandise production to packaging, warehousing, and nationwide shipping. We thrive on creativity, collaboration, and continuous improvement — and we’re proud to be one of Chattanooga’s fastest-growing companies. If you’re looking for a workplace where ideas matter, people come first, and growth is encouraged, you’ll make waves here.
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