RESPONSIBILITIES AND ACTIVITIES
• Research, compile and maintain housing options; document acceptance criteria and procedures
• Liaise with and make regular, ongoing contact with Landlords concerning possible vacancies
• Provide statistical reports of number of apartment searches, placements, etc.
• Create Housing Map of Pro Housing First Landlords in York Region
• Create Service Agreements with Landlords
• Facilitate housing assessment specific to the participant to provide the most appropriate support/housing options
• Assist participants with obtaining and maintaining suitable housing & provide advocacy as needed.
• Assist participants to acquire household furnishings when moving into the community and secure Start-up Funds as available or required.
• Provide time-limited housing-based Critical Time Intervention (CTI) case management.
• Work with Participants to ensure they understand and fulfill their responsibilities for property upkeep such as cleanliness, safety issues, and proper garbage disposal.
• Assist participants in meeting their financial obligations in regard to rent and bill payments (budgeting purposes) by defining individual responsibilities; resolving any financial disputes and any other financial responsibilities.
• Provide housing support, advocacy, and referrals to chronically homeless participants in York Region
• Process applications and documents for participants living in the community
• Identify and eliminate fire hazards; for example, bicycles and other items blocking means of egress, unsafe use of open flames like candles, use of stoves and heaters, or unsafe smoking.
• Meet with participants and/or partner agency Case Managers to provide guidance and information regarding all available housing options
• Assist participants with applications for social assistance and liaising with Ontario Works/ODSP/Rent Geared to Income Housing
• On an ongoing basis, assist participants with social and required life skills to secure and maintain affordable housing (one-on-one or within a group setting)
• Help participants to re-establish themselves in the community
• Provide rapid rehousing support with housed participants as needed.
• Complete additional program-related tasks and responsibilities as assigned by the Program Manager/Coordinator
• Ability to access reliable transportation; use of a program vehicle when conducting work-related travel and client visits.- must be available to go to meet clients at their locations
Administrative Responsibilities
• Prepare case notes (intermittently throughout each working day) and share them via HIFIS to relevant individuals involved in the participant’s circle of care while maintaining the participant’s confidentiality
• Ensure that the privacy and confidentiality of participants are maintained within established standards, Policies, and Procedures
• Work as a member of the team to ensure that the program operates efficiently and effectively (and to ensure that other staff’s responsibilities are covered when they are away).
• Participate in and represent the organization at external committees & forums.