CA
CandyIT Infrastructure Operations Manager
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Before you apply
LocationBirchwood, United Kingdom
Work modehybrid
Typefull-time
SenioritySenior
DepartmentIT
Company size10,000+ people
PostedAug 17, 2026 · 2mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Experience of working within an IT operations role (IT Service Desk or Managed Service Provider) and leading a team of IT support professionals
Extensive experience of offering multisite support
Budget management experience
Supplier management and contract negotiation experience
Demonstrable Server and Network experience (local and cloud)
Telephony experience
Good knowledge of Microsoft products
Solid understanding of ITIL Operations processes
Solid understanding of Emergency Response approaches
Solid understanding of Automation tools
Solid understanding of Network Architecture Design
Solid understanding of Infrastructure Cost Optimization
Willingness to travel across UK & Ireland sites and European offices
Skills
Microsoft products
ITIL
Automation tools
Network Architecture Design
Cloud
Telephony
Benefits
Car allowance
Bonus
Pension contribution
Life cover
Paid holidays
Employee assistance program
Training support
Product discounts
About the company
Here at Haier Europe (Candy, Hoover, Haier) our ambition is simple; to be the number one Domestic Appliance and Smart Home business in the UK and Ireland. As we grow our business, we are now looking for a new IT Infrastructure Operations Manager to take responsibility for local operational management of IT across the UK & Ireland and support wider European projects.
Responsibilities
As IT Infrastructure Operations Manager, you’ll be responsible for the local operational management of IT across the UK & Ireland sites, with a particular focus on workplace and end-user IT support. You’ll lead the local team dedicated to these activities, ensuring operational continuity, service quality, and adherence to the standards and policies defined at Digital Technology European level.
Benefits:
•
Salary DOE
•
Car/Car Allowance
•
Bonus
•
Pension Contribution
•
Life Cover
•
25 Days Holiday (+ statutory bank holidays)
•
Employee Assistance Program
•
Training support schemes to aid your development
•
Brilliant discounts on our products and access to Reward Gateway which offers a wide range of retailer discounts
Requirements
With experience of working within an IT operations role (IT Service Desk or Managed Service Provider) and leading a team of IT support professionals, you’ll have extensive experience of offering multisite support, budget management, supplier management, and contract negotiation. You’ll have demonstrable Server and Network experience (local and cloud), Telephony experience and a good knowledge of Microsoft products.
You’ll also be able to demonstrate a solid understanding of ITIL Operations processes, Emergency Response approaches, Automation tools, Network Architecture Design and Infrastructure Cost Optimization. You’ll have the willingness to travel across UK & Ireland sites (Birchwood, Bolton, Rugby) and European offices, supporting on a variety of Group wide initiatives and projects.
You’ll be based at our Birchwood Park office (WA3 6XG) with hybrid working available (3 days office/2 days home).
If you’re an individual who wants a role that offers true ownership and accountability, then apply today!
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer.
Our future. In your hands. Apply now.
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Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
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