• Partner with the functional leaders to shape executive roadmaps, business cases, intake, prioritization, and measurable business outcomes.
• Lead discovery, current-state and future-state process mapping, root-cause analysis, and gap assessment across Finance, Supply Chain and Distribution Center Operations, People and Legal, and emerging business areas as needed.
• Translate business needs into functional requirements, process and data flows, user stories, acceptance criteria, product specifications, and sprint-ready backlog items.
• Develop functional depth in the applications and processes within assigned domains, including ERP and other enterprise platforms, integrations, reporting, controls, and downstream data dependencies.
• Facilitate cross-functional design sessions with Technical Architecture and Engineering, evaluate solution tradeoffs, drive decisions, and ensure designs align with enterprise standards, integration strategy, and long-term scalability.
• Maintain requirements traceability and lead functional validation, user acceptance testing, defect triage, release readiness, training, and adoption activities.
• Embed compliance, segregation-of-duties, auditability, security, data quality, and operational controls into process and system designs, particularly in a public-company environment.
• Analyze production issues as needed and business-process KPIs, define durable improvements, and coordinate clear handoffs to Engineering and Production Support.
• Lead or support vendor evaluations and contribute functional leadership throughout solution selection, implementation, and post-launch stabilization.
• Identify practical opportunities for workflow automation and AI-enabled capabilities while maintaining appropriate controls, transparency, and business ownership.
• Raise the quality of business analysis across BIS by establishing reusable standards, coaching peers, and modeling structured, outcome-oriented problem solving across multiple domains.