Security Officer II
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Before you apply
LocationChandler, OK, United States
Work modeon-site
Typefull-time
SeniorityMid
Company size10,000+ people
First seenOct 17, 2026 · 3w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Serves as the primary responder for all escalated Guest Safety Officer concerns
Performs advanced de-escalation, conflict resolution, and safe detainment in accordance with company policy and regulatory guidelines
Conducts highly visible patrols of all property areas to identify safety hazards, security breaches, and suspicious activity
Provides assistance to civil and law enforcement authorities, including detailed testimony in court and administrative hearings
Assists guests with lost and found requests and provides elevated guest service during complex or sensitive interactions
Enforces all company policies, procedures, and regulatory requirements
Complies with attendance guidelines, regulatory standards, departmental policies, and company expectations
Responds to medical emergencies, applies first aid, and coordinates with EMS until professional help arrives
Checks identification of guests to ensure compliance with age-restricted areas including gaming floors, bars, hotel, and entertainment venues
Escorts employees handling assets, sensitive keys, and high-value materials
Monitors casino floors, parking lots, and all property areas for disturbances, criminal activity, fire hazards, and suspicious persons; reports issues to Security Leadership
Completes detailed written reports, including escalated incident documentation, detainment reports, and witness statements
Supports Table Games and Cashier operations by carrying chips, paperwork, and observing/verifying slot drop transactions
Provides leadership support to Guest Safety Officers, including mentoring, guidance, and on-scene direction during incidents
Must maintain a professional, well-groomed appearance at all times
Works a flexible schedule including weekends, evenings, holidays, and required overtime
Must be able to respond to visual and aural cues
All team members will follow the Everyone Greets Everyone (EGE) policy
Performs other duties as assigned
•
Serves as the primary responder for all escalated Guest Safety Officer concerns, including disturbances, aggressive guests, and high‑risk situations.
•
Performs advanced de‑escalation, conflict resolution, and safe detainment in accordance with company policy and regulatory guidelines.
•
Conducts highly visible patrols of all property areas to identify safety hazards, security breaches, and suspicious activity.
•
Provides assistance to civil and law enforcement authorities, including detailed testimony in court and administrative hearings.
•
Assists guests with lost and found requests and provides elevated guest service during complex or sensitive interactions.
•
Enforces all company policies, procedures, and regulatory requirements.
•
Complies with attendance guidelines, regulatory standards, departmental policies, and company expectations.
•
Responds to medical emergencies, applies first aid, and coordinates with EMS until professional help arrives.
•
Checks identification of guests to ensure compliance with age‑restricted areas including gaming floors, bars, hotel, and entertainment venues.
•
Escorts employees handling assets, sensitive keys, and high‑value materials.
•
Monitors casino floors, parking lots, and all property areas for disturbances, criminal activity, fire hazards, and suspicious persons; reports issues to Security Leadership.
•
Completes detailed written reports, including escalated incident documentation, detainment reports, and witness statements.
•
Supports Table Games and Cashier operations by carrying chips, paperwork, and observing/verifying slot drop transactions.
•
Provides leadership support to Guest Safety Officers, including mentoring, guidance, and on‑scene direction during incidents.
•
Works a flexible schedule including weekends, evenings, holidays, and required overtime.
•
Must be able to respond to visual and aural cues.
•
Must maintain a professional, well‑groomed appearance at all times.
•
All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.
•
Performs other duties as assigned.
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