Responsibilities
• Support and lead portions of client engagements focused on digital transformation, technology modernization, cloud strategy, operating model evolution, and enterprise change initiatives
• Conduct stakeholder interviews, workshops, assessments, and discovery sessions to evaluate current-state challenges and identify transformation opportunities.
• Analyze business, technology, process, and organizational data to develop actionable recommendations grounded in client objectives and measurable outcomes.
• Support the management of day-to-day engagement execution, including workplan development, task ownership, milestone tracking, deliverable quality, risk identification, and stakeholder communication.
• Create executive-ready deliverables including maturity assessments, transformation roadmaps, business cases, operating model recommendations, governance frameworks, and decision-support materials.
• Structure complex client challenges into logical workstreams, analyses, recommendations, and implementation pathways
• Build trusted client relationships through responsive communication, strong delivery quality, practical recommendations, and a clear focus on measurable business value.
• Support proposals, solution shaping, and client presentations.
• Develop and grow team members through regular coaching, clear expectations, constructive feedback, mentorship, development planning, and support for certifications, stretch assignments, and career progression.
• Drive effective team operations and performance by overseeing staffing, utilization, workload balance, performance management, and employee engagement, proactively addressing risks and removing barriers to success.
• Align talent strategy with business priorities by communicating organizational goals, supporting hiring, promotions, and compensation decisions, and representing team insights in leadership discussions to inform practice.
• Monitor team health, morale, workload balance, staffing alignment, performance patterns, and engagement risks; partner with practice leadership to address concerns and communicate priorities back to the team.
• Collaborate across advisory, cloud, engineering, data & AI, managed services, change, and design teams.