Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
* Meets budget and operational targets. Responsible for the space, and deployment of social work personnel to assure appropriate and adequate services.
* In collaboration with the Director of Care Management, assist in identifying program priorities by evaluating the needs of target populations and assessing the availability of human, fiscal and equipment resources in order to implement policy and programs effectively.
* In collaboration with the Director of Care Management, assist in identifying, administering and coordinating policies and procedures for the Social Work Department. Maintains appropriate quality assurance mechanisms and internal controls.
* Establishes and implements processes to assure the integration/coordination of all services.
* In collaboration with the Director of Care Management, assist in hiring qualified staff and maintains appropriate staffing ratios consistent with the needs of the organization and within budgetary parameters.
* Ensures that orientation, staff training and development programs are in place and provided to all staff.
* Responsible for the systematic evaluation of staff performance. Ensures personnel policies and procedures are followed and monitored. Interviews, assists in selection, provides orientation and training for, and evaluates the performance of staff. Recommends to Director of Care Management disciplinary actions or responses to grievances.
* Assist in planning, organizing, managing, day-to-day operational activities of the service line consisting of multiple programs and/or units by determining policy, program priorities, and the utilization of resources to fulfill established institutional and service line objectives and the delivery of optimal health care services.
* Support the organizations vision by providing leadership in integrating programs and services with the hospital’s primary functions by supporting organizational philosophy, goals, policies, mission, priorities and vision, and by delivering optimal quality health care services.
* Provides leadership and guidance to the overall provision of social work services to patients and families to ensure the delivery of high quality social work services. Responsible for the implementation, and review of social work policies and procedures, standards and programs that support the clinical practice of social work, adhere to the NASW Code of Ethics, meet Joint Commission requirements, and are responsive to the bio-ethical and legal issues in patient care.
* Serves as a role model and resource for staff and colleagues; responds positively to change while supporting colleagues and staff through the process.
* Education/Consultation : Acts as an educational resource and provides consultation to staff, patients and their families, hospital medical personnel regarding patient plan of care, and applicable regulatory requirements; educates the staff on social services; and provides specific information related to case types.
* Involvement in lead projects that involve system-wide changes for the social services department: (such as but not limited to)