DUTIES: Data Preparation, Data Analysis, Reporting / Presentation
SUB-FUNCTION: Data Gathering
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Consolidates and standardize data from different data sources
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Combines extracted data from multiple resources using automated tools (excel, macro, OTHER database TOOLS)
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Apply basic calculation to summarize the gathered data into information for further analysis
SUB-FUNCTION: Data Manipulation
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Cleans extracted data using pre-defined guidelines or instructions.
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Formats extracted data based on expected report output. (multiple data formatting requirements)
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Creates histograms, charts, summaries as necessary to aid in easy interpretation and better provide decision support to the Marketing and Sales Community
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Calculates data using available fields within the gathered information. (statistics)
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Analyze and interpret data using descriptive analytics (basic mathematics, comparative analysis)
SUB-FUNCTION: Data Analysis
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Creates charts, trends as necessary to aid in easy interpretation and better understanding of analyzed data
SUB-FUNCTION: Data Reporting
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Attend and participate in the regional forecast review with sales managers to discuss results of analysis (trends per customer and per product family, identify top drivers etc)
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Present sales forecast and gaps to the stakeholders (Marketing, Operation and Sales) gets their buy-in and commitment to any deliverable
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Conducts Pre SOP demand review meetings with sales team to discuss sales trend for production planning
Measurement Criteria (SLA): Quality Performance and Service Performance
DUTIES: Sales Support, Order Management
SUB-FUNCTION: Inside Sales
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Request for new customer, supplier account creation and item creation in Copeland system
SUB-FUNCTION: Expediting and Delivery Schedule
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Check availability of items in the system for shipment and approval
Measurement Criteria (SLA): TAT 24 hours
FUNCTION: Operational Excellence
DUTIES: Continuous Improvement & Innovation
SUB-FUNCTION: Continuous Improvement & Innovation
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Identifies continuous improvement project ideas
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Participate in continuous improvement project session to discuss opportunities to improve processes or standards
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Prepare documentation for new processes and reports