Are you looking for a place where meaningful moments are made together?
Hourly Wage: $23.40
Requirements
Shift: 1st/2nd; must be available to work weekends and holidays
About the role
Position type: Full Time
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
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Competitive Pay
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Medical/Dental/Vision/401K opportunities
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Travel discounts
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Credit Union Membership
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Tuition Reimbursement
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Professional Counseling & Family Support
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Growth and Development Opportunities
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*Benefit Eligibility will vary by position
Site Specific Perk:
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Free On-Site Parking
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Department celebrations
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Associate Appreciation Week
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Monthly associate recognition and reward programs
As a Rooms Controller, a typical day will include:
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Assigns a room according to guest requests and preferences whenever possible.
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Reviews/Tracks/Accommodates requests for room/check-out changes when possible.
Communicates to appropriate staff that there are guests who are waiting for an available room.
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Organizes and coordinates check-in/pre-registration procedures for arriving groups.
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Reviews requests for late check-outs and approves according to occupancy.
Guest Experience and Company Standards
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Welcome and greet guests and anticipate and address their needs.
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Interact with colleagues and guests professionally and promptly.
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Contribute to team goals.
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Always follow company policies and safety procedures.
To Become a Rooms Controller at HVC:
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Available to work various shifts, holidays, and both weekend days.
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Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
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Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
Legal
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Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.