Guidelines: Board, Administrative and program policies, licensure, accreditation, statutory and regulatory standards restrict the position’s discretion in completing job tasks. Staff has the prerogative to propose changes in practice, procedures and policies that affect their team.
Complexity: Position is characterized by a series of varied job tasks, and flexibility is required for dealing with situations as they arise.
Scope & Effect: This job affects the physical, emotional, and psychological well-being of service recipients.
A. Personal Contacts: Position has daily contact with residents, House Manager and Residential Coordinator regular contact with medical providers, Assistant Director, Program Director and community members and may have occasional contact with donors, advocates and guardians.
Purpose of Contacts: Purpose of contact is primarily for facilitating resident services. Outside contacts are for linking residents with other community services and promoting community integration. The purpose of contact with others is primarily to gather and exchange information.
Physical Requirements: While the work is somewhat sedentary, it may require considerable standing, climbing stairs, lifting or carrying of moderately heavy items, and general house and yard maintenance. In homes with mobility-impaired clients, personal care including lifting up to 75 pounds, transferring, re-positioning and otherwise strenuous activities are required. Skill in non-violent crisis intervention (CPI) is required.
Work Environment: Work is primarily performed in a residential environment, but will include time in the community at location not limited to physicians’ offices, restaurants and stores. There is risk due to location of services and/or potential violence of service recipients in crisis. Position may require contact with bodily fluids; this requires the use of protective clothing.