· Responsible for ensuring all of the project’s technological requirements and/or objectives are correctly gathered, understood and properly translated for execution.
· Responsible for recognizing project’s Key Success Indicators and manage the work within scope, quality, time and cost constraints.
· Responsible for project risk reviews and appropriate mitigation .
· Responsible for facilitating communication as appropriate to all involved and “manage” the stakeholders. This includes escalate issues to the next level of management
· Responsible for forecasting project budget and HR needs for current and future site needs.
· Accountable for overall project success - including cost, schedule, quality, and scope management.
· Accountable for customer satisfaction / relationship both internal and external
· Ability to form and lead strong multi-functional teams to achieve company and customer objectives.
· Understand and exceed customer needs and expectations.
· Assist with business and/or contract negotiations.
· Advise Senior and Regional PM on overall financial health of all programs being managed.
· Provide support with identifying and preparing new business proposals.
· Know and understand the strategic direction of division.
· Define, develop and implement a strategy which contributes to technology services strategic directions.
· Develop an understanding of the workcell business strategy as it pertains to technology Services.
· Provide regular updates to Business Unit on the execution of the strategy.
· Ensure all products and services are delivered in accordance with contractual requirements and are on time and within budget.
· Conduct formal design reviews with customers to ensure design(s) meet customer design requirements.
· Recruit, interview and assist in the hiring process of other Project Managers.
· Assist in monitoring team member turnover; identify key factors that can be improved; make improvements.
· Assist in identifying individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility for lower level project managers.
· Coach and mentor lower level project management staff to deliver excellence to every internal and external customer.
· Assist in managing succession plans for the project management function.
· Goal orientation and action-focused, pragmatic and self-disciplined, good at project planning, organizing, communication, team motivation and delegation.
· Solicit ongoing feedback from Business Unit, peers and team member on team member’s contribution to the team.
· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
· Provide weekly communication forum for the exchange of ideas and information for projects including project status, resolving project issues, problems, and changes.
· Organize verbal and written ideas clearly and use an appropriate business style with utilization of presentation or database software.
· Ability to effectively present information to management and/or customer personnel.
· Ability to respond in a timely fashion to common inquiries or complaints from customers, regulatory agencies, or internal
· personnel.
· Establish and maintain communications with both customer personnel and senior management or project teams.
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
· Provide feedback to peers on cost and cost trends.
· Prepare timely forecasts for projects.
· Compare forward forecast results to historical actual results for trend assessment and analysis.
· Ensure all sensitive and confidential information is handled appropriately.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
· May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONSKNOWLEDGE REQUIREMENTS