Contact clients and participate in planning/coordination meetings as assigned to understand, clarify, and document event needs and technical requirements (e.g., electrical provisions, rigging points, audio-visual services, event flow, and event floor plan). Prepare and update event technical documentation such as service orders, technical riders, run-downs, equipment lists, floor plans/drawings (where applicable), and cost estimates for internal review and customer confirmation. Maintain accurate, up-to-date event information in relevant systems and trackers, ensuring version control and timely communication to internal stakeholders.