CA
CapitalProduct Operations Manager
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Before you apply
LocationWarsaw, Mazowieckie, Poland
Work modehybrid
Typefull-time
SeniorityMid
Experience2+ yrs
DepartmentProduct & Engineering, Self Service + Loyalty
Company size501–1,000 people
PostedOct 22, 2025 · 1y ago
Verified live7h ago
May no longer be actively hiring
Posted by the company on Oct 22, 2025
At a glanceSummarised by Seekless from the posting.
Degree in STEM or other quantitative fields
Minimum 2 years experience in a high performance environment (fintech, consultancy, investment bank, high-growth tech company, etc.)
Minimum 2 years of experience working with debit cards and payments (SWIFT, SEPA, Faster Payments)
Experience working with card schemes (Visa, Mastercard)
Ability to solve complex problems independently
Deep empathy for customers and commitment to user-centred design without compromise
Strong stakeholder management and communication skills, capable of influencing across functions
Data-driven mindset, able to turn insights into actionable improvements
Strong ownership mentality – proactive, accountable, and execution-focused approach
Experience building or scaling successful products - particularly financial or data-driven - using analytics, customer feedback, and pragmatic judgment
Experience with compliance regulations for card products (onboarding, notifications, restrictions)
Experience with fraud monitoring for card transactions
Skills
SWIFT
SEPA
Faster Payments
Visa
Mastercard
Responsibilities:
•
Drive operational excellence across product squads by optimizing delivery processes, governance, and documentation.
•
Coordinate with card scheme/issuing partner (payment provider).
•
Ensure new product initiatives and platform changes are well-defined, compliant, and launch-ready through structured business cases and approval processes.
•
Act as a delivery enabler - removing blockers, coordinating stakeholders, and maintaining the documentation and data foundations needed for rapid, high-quality execution.
•
Partner with Product Owners, Engineers, and Data Analysts to ensure reliable metrics, dashboards, and insights guide decision-making and prioritisation.
•
Track performance post-launch, monitor product stability and adoption, and facilitate continuous improvement through structured feedback loops.
•
Lead planning and operational cadences (KPIs, stand ups, retrospectives), maintaining momentum and alignment across teams.
•
Identify and implement process improvements that enhance delivery speed, quality, and scalability.
•
Drive product strategy by translating operational insights, customer feedback, and market intelligence into future features direction, ensuring delivery execution aligns with strategic priorities and the long-term product vision.
Requirements:
•
Degree in STEM or other quantitative fields.
•
Minimum 2 years experience in a high performance environment (fintech, consultancy, investment bank, high-growth tech company, etc.).
•
Minimum 2 years of experience working with debit cards and payments (SWIFT, SEPA, Faster Payments).
•
Experience working with card schemes (Visa, Mastercard).
•
Ability to solve complex problems independently.
•
Deep empathy for customers and commitment to user-centred design without compromise.
•
Strong stakeholder management and communication skills, capable of influencing across functions.
•
Data-driven mindset, able to turn insights into actionable improvements.
•
Strong ownership mentality – proactive, accountable, and execution-focused approach.
Nice to have:
•
Experience building or scaling successful products - particularly financial or data-driven - using analytics, customer feedback, and pragmatic judgment.
•
Experience with compliance regulations for card products (onboarding, notifications, restrictions).
•
Experience with fraud monitoring for card transactions.