ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Site Deployment and Execution
Execute technology deployments for new site openings, relocations, and upgrades, following
established implementation plans and standards.
Install, configure, and validate site technologies including:
Network equipment (switches, firewalls, wireless access points)
Workstations, laptops, and mobile devices
Printers and multi-function devices
Telephony and conferencing systems
Peripheral equipment and end-user setup
Coordinate onsite activities such as hardware staging, shipping, receiving, and installation.
Perform site readiness checks to confirm infrastructure, connectivity, and equipment
Serve as the primary point of contact for onsite technology implementation activities.
Coordinate with network, infrastructure, security, and support teams to ensure proper
deployment sequencing and configuration.
Work with carriers and vendors for circuit turn-ups, installations, and troubleshooting.
Support structured cabling coordination and validate installations meet standards and
Assist with cutover activities and ensure a smooth transition to operational support.
Testing and Readiness Validation
Conduct pre-go-live validation, including:
Network connectivity and performance
Device functionality and configuration
User workstation readiness
Telephony and communication systems testing
Identify and resolve issues prior to site go-live, escalating as needed.
Document test results, issues, and remediation actions.
Documentation and Standards Compliance
Maintain accurate documentation of site deployments, including asset tracking, configurations,
and installation records.
Follow and enforce established site technology standards, checklists, and playbooks.
Provide input on improving deployment procedures, tools, and documentation.
Ensure all hardware and configurations align with security and compliance requirements.
Vendor and Support Coordination
Work closely with vendors, onsite contractors, and service providers during implementation.
Validate vendor work quality and escalate issues when expectations are not met.
Support post-go-live transition to IT operations and service desk teams.
Assist with warranty support, equipment replacements, and vendor follow-ups as needed.