The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, and a variety of administrative duties in support of department (such as, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc).
Performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to:
Reception & customer service
creating or verifying Master Patient Index (MPI)
registration demographics
appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc)
insurance/coverage verification
front-end review and correcting registration & insurance edits
pre-authorization, referral coordination and referral reconciliation
Provides a variety of administrative duties in support of the practice (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc).
Other related duties as needed.