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BE
BeOne

Training Manager, Customer Excellence

LocationJapan
Typefull-time
DepartmentTraining
EquityIncluded
Company size10,000+ people
First seen1w ago
Last seen3d ago
About us
BeOne is a global oncology company that is discovering and developing innovative treatments that are more affordable and accessible to cancer patients worldwide. With a broad portfolio, we are expediting development of our diverse pipeline of novel therapeutics through our internal capabilities and collaborations. We are committed to radically improving access to medicines for far more patients who need them. Our growing global team of more than 10,000 colleagues spans five continents, with administrative offices in Basel, Beijing, and Cambridge, U.S. To learn more about BeOne, please visit www.beonemedicines.com and follow us on LinkedIn and X (formerly known as Twitter).
BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.
Job Description:
General Description:
BeOne (NASDAQ: BGNE; HKEX: 06160; SHA: 688235) is a global, science-driven biotechnology company focused on developing innovative and affordable medicines to improve treatment outcomes and access for patients worldwide. With a broad portfolio of more than 40 clinical trial candidates, we are committed to expediting the development of our diverse pipeline of novel therapies through collaborations or our own internal capabilities, with the aspirational goal of radically improving access to medicines for billions more people by 2030. BeOne is a headquarter-less company by design, with a growing global team of approximately 11,000 colleagues across five continents.
Responsibilities
Responsibilities:
• Lead Training: Organize and conduct training sessions for customer-facing team such as MR, MSL and CRA to ensure the team understands business priorities and strategies. Assess business and team performance with a focus on value delivery, develop training strategies based on identified needs, and create skill development programs.
• Training Implementation and Evaluation: Implement and assess the effectiveness of training programs, including courses and workshops, to foster cross-functional cooperation. Use data and feedback to continually improve training initiatives.
• Product and Disease Knowledge: Ensure the sales team possesses in-depth knowledge of products and related diseases, applying this knowledge effectively during daily sales visits.
• Collaboration with Marketing, Medical Affairs and R&D: Work closely with the marketing medical affairs and R&D team to ensure the team fully comprehends and effectively executes their strategies.
• Field Coaching: Provide on-the-job coaching to MRs and regional sales manager to track and encourage behavioral changes for ongoing improvement.
• Enhance Training Efficiency: Optimize the operational plan for training processes, reduce costs, and improve the efficiency of both online and offline training formats.
• Quality Assurance for Courses: Participate in the certification process for core courses offered by internal trainers, providing guidance and feedback to enhance course quality.
• This position is responsible for the execution and operation of training initiatives under the direction and guidance of the Senior Training Manager.
Qualification Required:
Education Required:
Bachelor’s degree or above, medical or related majors preferred
Qualification:
•
3-5+ years of sales experience in an oncology related field; ability to diagnose and identify current business direction in the oncology field.
•
Strong project management skills, able to promote cross-departmental cooperation and lead performance projects to achieve results
•
Strong cross-team communication skills, keen insight into cross-functional needs and business models, and flexible in adjusting communication direction.
•
Ability to handle emails and documents in English (when collaborating with vendors and internal global teams)
Nice to have
Preferred
•
Experience as MSL, CRA or people manager.
•
1-3+ years of training experience, including curriculum design and instructional activity design
Computer Skills:
•
Basic skills in Word, Excel, PowerPoint, Teams
•
Experience in hosting webinars/online-training (e.g., Zoom, Teams)
•
AI utilization is preferable.
Other Qualifications:
Travel: Travel required as needed
Benefits
What We Offer To Our Valued Employees
•
Market competitive compensation package including performance-based annual bonus scheme
•
Company shares (generous welcome grant!)
•
In-house and external learning and development opportunities
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Fantastic benefits program and keep improving!
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Plus you get to work with a dynamic team of collaborative, supportive, inclusive, and fun professionals whose mission is clear: Cancer has no borders and neither do we.
•
Join us and Make momentum in your career!
BeOne Global Competencies
When we exhibit our values of Patients First, Collaborative Spirit, Bold Ingenuity and Driving Excellence, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.
•
Fosters Teamwork
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Provides and Solicits Honest and Actionable Feedback
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Self-Awareness
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Acts Inclusively
•
Demonstrates Initiative
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Entrepreneurial Mindset
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Continuous Learning
•
Embraces Change
•
Results-Oriented
•
Analytical Thinking/Data Analysis
•
Financial Excellence
•
Communicates with Clarity
Legal
BeOne is committed to respect and protect personal information rights of job applicants and will process job applicants’ personal information in accordance with applicable laws and regulations.
Due to BeOne’s global operation, job applicants’ data will be stored overseas with adequate protection. Besides, job applicants’ data will be stored for no longer than is necessary to facilitate potential application for other suitable positions in BeOne. For further details, please refer to BeOne’s Job Applicant Privacy Policy (https://beonemedicines.com/privacy-policy).
If you voluntarily provide your personal information to us, it is deemed as you have acknowledged and consented to (if required by the applicable laws) BeOne’s Job Applicant Privacy Policy as well as the relevant privacy terms. If you voluntarily provide the personal information of other job applicants to us, it is deemed as you have ensured that the relevant individuals have acknowledged and consented to (if required by the applicable laws) BeOne’s Job Applicant Privacy Policy as well as the relevant privacy terms.
If you have any concern, please DO NOT provide any resume or other personal information to us.
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