Team Resource Allocation & Performance
Allocate CRA resources and perform ongoing resource assessments to ensure a balanced workload for quality monitoring and to meet study deliverables.
Ensure CRAs have the required level of monitoring knowledge and skills to successfully perform required activities with high quality to meet study deliverables.
Is responsible for managing and addressing CRA performance and quality indicators in accordance with ICH-GCP, SOPs and local regulations.
Strengthen site relationships to enhance performance and uphold the company’s trial delivery reputation.
Review monitoring quality and resolve issues to ensure compliance with regulatory guidelines, ICH-GCP Guidelines, and Good Clinical Practices.
Effective September 01, 2025
Support study/site milestone delivery in collaboration with cross-functional teams.
Responsible for execution of assessment visits and accompanied visits (where required) to assess ongoing CRA monitoring competency, identifying issues and developing resolution strategies.
Contribute to process optimization initiatives and manage risk escalation and resolution.
Support site audits/inspections/Site Compliance Visits (SCV) and ensure corrective action and follow-up for identified issues.
Supervisory Responsibilities:
Recruitment and Onboarding: Performs recruiting and hiring activities, along with onboarding new team members to ensure alignment with team objectives and culture.
Task Assignment: Assign tasks based on individual strengths and team objectives, ensuring optimal productivity.
Support and Resource Provision: Support team members by providing necessary resources to help them effectively perform their roles.
Communication and Collaboration: Encourage open communication and collaboration within the team and with other functions, including acting as a point of contact for issue escalation and feedback where required.
Performance Evaluation: Conduct regular performance evaluations and provide constructive feedback to promote continuous improvement.
Mentoring and Development: Lead and mentor team members, fostering an environment of growth and development.
Issue Resolution: Address any personnel issues promptly and fairly to maintain a positive work environment.
Career Development Support: Support team members in identifying and pursuing professional development opportunities.