Patient Access Representative (Admitting Department)
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Before you apply
Salary$16 – $21/hr
LocationRiverside Regional Medical Center - Newport News, Virginia
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 19, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
High School Diploma or GED
Responsible for registration of all patient types within their department
Works daily reports and account work queues to ensure integrity of registration data
Obtains or validates patient information and registers patients into software system
Ensures all necessary demographic and financial data are obtained and documented
Maintains patient safety through correct patient identification practices
Maintains strict confidentiality in all matters relating to patient PHI
Handles patient inquiries related to registration
Calculates payment information, accepts funds and credits accounts for Time of Service collections
Completes forms and collects documents as needed based on registration type
1 year Billing/Customer Service/Patient Registration
Certified Healthcare Access Associate (CHAA) within 1 year
Ensures EMTALA rules and regulations are strictly adhered to when registering patients through ED and Obstetrics
Newport News, Virginia
Hiring Range
$16.20 - $21.08/Hourly
Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview
Responsible for registration of all patient types within their department. Works daily reports and account work queues to ensure the integrity of registration data. The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient identification practices, and providing excellent customer service.
What you will do
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Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
•
Ensures all necessary demographic and financial data are obtained and documented into the system.
•
Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI.
•
Works daily reports and account work queues to ensure the integrity of the registration data.
•
Handles patient inquires related to registration.
•
Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.
•
Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.
•
Completes forms and collects documents as needed based on the registration type.
QualificationsEducation
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High School Diploma or GED, (Required)
Experience
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1 year Billing/Customer Service/Patient Registration (Preferred)
Licenses and Certifications
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Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred)
About the company
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.