Responsibilities:
• Triage issues with security hardware devices such as but not limited to: Card Readers, ACS
Controllers, Remote Door Modules (RM4E), Request to Exit Devices, Door Position Switches,
Cameras, Encoders, Fiber Converters, POE Converters, ICAM Units, Key-Boxes, etc.
• Troubleshooting, repair and replacement of said devices are direct responsibilities of the onsite
technician.
• Responsible for preventative Maintenance of CCTV cameras to ensure that lenses/domes are free of
debris, ensure cameras are in focus and field of view is directed at the area of interest.
• Provides training on new security technologies implemented in the DC to DCOPS and local security
team.
• Responsible for self-generated work tickets. Ensures all assigned work tickets are up to date and
documented with work completed, future actions required and detailed resolutions.
• Responsible for maintaining an accurate inventory of Security related replacement parts and material.
• Responsible for Adherence to security related best practices, standards and quality control.