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Trading Support Analyst

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Before you apply
LocationHong Kong
Work modehybrid
Typefull-time
SeniorityMid
Experience3+ yrs
DepartmentTrading, Quant Front Office
Company size1,001–5,000 people
PostedOct 5, 2026 · 1mo ago
Verified live18h ago
At a glanceSummarised by Seekless from the posting.
3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role
Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk
Ability to troubleshoot issues calmly and effectively in a fast-moving production environment
Strong Python or scripting skills
Experience working with large trading or market datasets
Strong analytical, communication, and problem-solving skills
Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience
SQL experience
Experience supporting systematic, algorithmic, or market-making trading
Experience with prediction markets, equities, crypto, futures, options, or other derivatives
Experience with exchange APIs, FIX, order-book data, or real-time trading systems
Skills
Python
SQL
About the role
The Trading team develops and operates quantitative trading strategies across prediction markets, equity markets, and crypto markets.
We are looking for a Trading Operations & Support Analyst to support live systematic trading, ensure smooth day-to-day operations, and help improve the reliability and efficiency of our trading systems and processes.
Responsibilities:
•
Monitor live trading systems, strategies, orders, positions, P&L, and risk.
•
Act as the first line of support for trading, execution, exchange connectivity, and production issues.
•
Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions.
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Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues.
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Support strategy deployments, system releases, testing, and production changes.
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Monitor exchange and market events, outages, connectivity issues, and other operational risks.
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Analyze trading and operational metrics to identify issues and improve processes.
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Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations.
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Maintain operational procedures and controls for production trading.
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Participate in local trading coverage and rotating weekend coverage.
Requirements:
•
3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role.
•
Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk.
•
Ability to troubleshoot issues calmly and effectively in a fast-moving production environment.
•
Strong Python or scripting skills; SQL experience is preferred.
•
Experience working with large trading or market datasets.
•
Strong analytical, communication, and problem-solving skills.
•
Bachelor’s degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience.
Preferred:
•
Experience supporting systematic, algorithmic, or market-making trading.
•
Experience with prediction markets, equities, crypto, futures, options, or other derivatives.
•
Experience with exchange APIs, FIX, order-book data, or real-time trading systems.