Restaurant Brands International (RBI) is looking for Senior Manager, Digital Commerce, to help scale the Digital & E-commerce operating system across EMEA.
This role will own the EMEA digital performance feedback loop with multiple EMEA markets and master franchisees — translating digital, e-commerce, CRM, and loyalty data into clear business strategy, in-market execution, decision-making forums, and scalable playbooks. The mandate spans the full digital performance agenda across e-commerce: mobile ordering, loyalty, third-party delivery, CRM, and self-ordering. In addition to the market facing responsibility, this role will also oversee strategic channel development for select channels, for example deliveries and self-ordering channel.
We are looking for highly organized, analytical, and commercial professionals to help develop our digital channels, turn that into market-specific strategy, and drive execution in partnership with our franchisee stakeholders to deliver top and bottom-line growth. The ideal candidate is someone with extensive e-commerce experience - equally comfortable moving from an A/B Test analysis to a franchisee conversation on delivery media, from a vendor negotiation to an executive presentation.
This role reports into the Director, Digital & Engagement, EMEA.
RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week.