Customer Success Manager - China
Read straight from Bidease's careers page, verified 21h ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationBidease Non-USA Remote, Shenzhen, China
Work moderemote
Typefull-time
SeniorityMid
Experience3+ yrs
DepartmentCustomer Success
Company size51–200 people
PostedAug 5, 2026 · 3mo ago
Verified live21h ago
May no longer be actively hiring
Posted by the company on Aug 5, 202656% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Experience in advertising technology or a related field
3+ years of experience in a DSP/programmatic work environment
Ability to adapt quickly to a rapidly changing technology environment
Ability to learn complex software applications and thrive in a fast-paced, digital environment
Excellent written and verbal communication, organizational, & time management skills
A passion for achieving higher levels of growth and development with Bidease
Ability to assist, manage and abide by client’s needs and work with complaints in a concise and respectful manner
Comfortable working with multiple clients and accounts at a time across a diverse set of industries
Ability to analyze and interpret significant amounts of data
Fluency in Mandarin Chinese is required, with professional proficiency in English
Strong understanding of the Chinese digital advertising, mobile, and programmatic ecosystem
Experience working with advertisers, agencies, app developers, or publishers in China or the Greater China region
Ability to build strong relationships with local clients and communicate effectively within the Chinese business culture
Ability and willingness to attend client meetings, industry events, and travel within China when required
Experience managing campaigns or client accounts across both local and international markets is preferred
Skills
mobile ad tech
programmatic advertising
Demand-Side Platform (DSP)
About the company
Bidease is a fast-growing mobile ad tech company specializing in in-app programmatic advertising. Our Demand-Side Platform (DSP) empowers advertisers to efficiently reach their target audience across mobile devices. We are seeking a skilled and experienced Customer Success Manager to join our dynamic team and contribute to our continued success.
Job Description:
As a Customer Success Manager, you’ll play a crucial role in growing revenue and driving adoption of the Bidease platform through strategic account management and relationship building. You will be responsible for growing current revenue alongside the Sales and Adops teams by communicating and working with clients to identify and meet their business objectives to ensure success as they adopt a new platform. From training them on Bidease usage, demand-side platform (DSP) strategy, and optimization, to strengthening client relationships, you’ll become an integral part of your client’s digital strategy.
Responsibilities:
• Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience.
• Work closely with the Adops team to help them understand client objectives and goals to create the best media buying strategy for each new client.
• Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization.
• Work closely with the Adops and Sales teams to drive revenue and enhance the performance of client campaigns.
• Educate clients on new platform features, DSP partners, services, and relevant practices.
• Educate and grow the programmatic buying knowledge of clients…
Requirements:
• Experience in advertising technology or a related field.
• 3+ years of experience in a DSP/programmatic work environment.
• Ability to adapt quickly to a rapidly changing technology environment.
• Ability to learn complex software applications and thrive in a fast-paced, digital environment.
• Excellent written and verbal communication, organizational, & time management skills.
• A passion for achieving higher levels of growth and development with Bidease.
• Ability to assist, manage and abide by client’s needs and work with complaints in a concise and respectful manner.
• Comfortable working with multiple clients and accounts at a time across a diverse set of industries.
• Ability to analyze and interpret significant amounts of data.
• Fluency in Mandarin Chinese is required, with professional proficiency in English…
• Strong understanding of the Chinese digital advertising, mobile, and programmatic ecosystem…
• Experience working with advertisers, agencies, app developers, or publishers in China or the Greater China region…
• Ability to build strong relationships with local clients and communicate effectively within the Chinese business culture…
• Experience managing campaigns or client accounts across both local and international markets is preferred…
• Ability and willingness to attend client meetings, industry events, and travel within China when required…