• Identify potential customers through effective market research and strategic planning. Create and execute strategies to acquire new business and to cross sell new services to existing clients
• Develop lead generation and conversion strategies to expand customer base.
• Initiate contact with new and existing customers through a variety of outreach methods (phone calls, email campaigns, Zoom meetings, social media, conferences and events etc.) to understand customer and prospective customer needs.
• Engage in discussions to address customer requirements and concerns effectively.
• Demonstrate in-depth knowledge of products, features and value.
• Develop solutions that showcase how Infobase products effectively solve customer problems.
• Negotiate prices and contractual terms with customers.
• Ensure agreements align with both customer needs and organizational goals.
• Create and maintain a comprehensive contact list of potential and existing customers.
• Update contact information in CRM regularly to ensure accuracy.
• Foster collaboration with internal and external partners.
• Work with teams across the organization to ensure a cohesive approach to customer relations.