The Senior Product Manager brings rigorous product management practice to bear on Infobase’s most ambiguous and complex product problems, working on a flexible, problem-driven basis rather than owning a single product area on an ongoing basis. The role partners closely with Franchise Owners — who own content strategy for their franchises — and with the Senior Director, Platform Strategy on the definition of new products and major product revisions on Infobase’s platform.
This is a senior individual-contributor role: for each assigned problem, the Senior Product Manager sets direction, builds the evidence base and business case behind major investments, and leads cross-functional alignment — including with Franchise Owners, the Senior Director, Platform Strategy, and Technology stakeholders — to move initiatives from strategy through adoption. Success depends on building alignment and driving outcomes through collaboration and influence rather than formal authority. This role will create presentations for executive leadership and should be comfortable interfacing with all levels of the organization.
Assignments are based on the ambiguity and complexity of the business problem to solve — for example, defining a franchise’s multi-year evolution or transforming a franchise’s business model to withstand market shifts — rather than a fixed product line or market area. The Senior Product Manager moves successively between Infobase’s highest-priority strategic problems as they are identified, in partnership with the Chief Product Officer (CPO).
Franchise Owners hold steady-state, franchise-scope titles and retain ownership of content strategy and identity within their franchise on an ongoing basis. The Senior Product Manager and Franchise Owners work in close partnership on assigned problems, each bringing distinct expertise — product management discipline and rigor on one side, content and franchise knowledge on the other. While both positions interface with customers and solicit their feedback, voice-of-customer research represents a larger proportion of the Senior Product Manager’s time.