Technical Support Engineer
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Before you apply
LocationShanghai
Work modeon-site
Typefull-time
SeniorityMid
Experience3–5 yrs
Company size10,000+ people
PostedAug 4, 2026 · 3mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Heat Product skill (not EGC/IGS only but boiler also)
Marine engineer background
3-5 years experience
Handle claim for customer, good at communication, explain difficult claim with sales department, prepare PPT and presentation
Fluent in English
Skills
Heat Product
EGC
IGS
boiler
About the company
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job:
• Lead and execute advanced technical and application service, advanced troubleshooting, commissioning.
• Provide expertise and coaching in the product technology area concerned.
• Train Graduated Service Engineers and Senior Service Engineers during hands-on-job.
• Participate in other specific product technology training programmes, where so considered relevant.
• Technical support (incl troubleshooting & failure investigations) – helpdesk & direct.
• Provide field input to product & services development.
• Participate in development of repair methods and technical instructions.
• Participate in and execute product-, service- and maintenance-training.
What you know:
• Candidates need Heat Product skill, Not EGC/IGS only but boiler also.
• Marine engineer background,3-5 years experience, handle claim for customer that good at communication, explain difficult claim with sales department, prepare PPT and presentation.
• Fluent in English.
Hiring process
We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate’s fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.