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SI
Singapore Public Service

Assistant Manager / Manager (Arrears Collections & Recovery)

LocationJTC Summit
SeniorityMid
DepartmentArrears Management Department
Company size10,000+ people
PostedSep 14, 2026 · 4w ago
Verified live29m ago
At a glanceSummarised by Seekless from the posting.
Must have4
Possess background in accounting, finance, or other relevant professional qualifications
Must be familiar with debt recovery processes on non-legal and legal actions
A team player with good interpersonal, negotiation and problem-solving skills
Proficient in Microsoft Office
Nice to have1
Experience with SAP and/or analytics will be added advantage
Skills
Microsoft Office
SAP
[What the role is]
We are looking for someone with a strong personal drive in managing arrears and debt recovery.
[What you will be working on]
You will be part of the Arrears Management Department to play a critical role in managing arrears of JTC customers. You will be assigned with a portfolio and lead arrears recovery where you will work with both internal and external stakeholders to form feasible debt recovery resolution within relevant regulations and guidelines. You will also be involved in policy reviews, system enhancements and required to prepare arrears related reports & presentations.
[What we are looking for]
Requirements:
• Possess background in accounting, finance, or other relevant professional qualifications
• Must be familiar with debt recovery processes on non-legal and legal actions
• A team player with good interpersonal, negotiation and problem-solving skills
• Proficient in Microsoft office
• Experience with SAP and/or analytics will be added advantage.
Applicants with interest or prior experience in arrears collections are welcome to apply.
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