● Failure Analysis & Troubleshooting: Act as the primary technical expert for
diagnosing complex, systemic issues across mechanical, electrical, and software
domains. You’ll be the person digging into the “why” behind a fault code or a
structural fatigue point.
● Predictive Reliability: Utilize predictive reliability analysis to identify potential
failure modes in our fleet. You won’t just wait for things to break; you’ll use
statistical tools to forecast when they might.
● Product Reliability Engineering: Partner with the hardware and software teams
to implement reliability growth plans. You will translate field data into actionable
design improvements.
● Data Management & Analytics: Own the feedback loop. You will manage field
performance data, ensuring it is clean, categorized, and funneled into the right
engineering sprints for rapid iteration.
● Cross-Functional Collaboration: Work closely with Service, Engineering, and
Manufacturing to close the loop on Root Cause Analysis (RCA) and Corrective
Actions (CAPA)