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PingWind

Configuration Management & Documentation Specialist/Tech Writer

Salary$77k – $107k
LocationRemote
Work moderemote · United States
Typefull-time
SenioritySenior
Experience5+ yrs
DepartmentUpcoming Work, VA
Company size501–1,000 people
First seenOct 8, 2026 · 3d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have7
Certification in one or more of the following: IAT III, IAM III or IASAE III certifications
IAT III/ IAM III / IASAE III certifications may be substituted for a relevant Bachelor’s degree or 4 years of relevant experience
Bachelor’s degree or Associates degree in IT related field (i.e. Cybersecurity, Computer Science, Information Systems, Information Assurance, Information Security, Information Resource Management)
Minimum of 5 years IT experience of which at least 3 years are of Configuration Management/Tech Editing experience at a large corporation or Government agency similar in size/scope to GSA, IRS, DoD or VA
Expertise in project management or working in a project-oriented environment, with an understanding of how configuration management fits into the overall project lifecycle
Experience with configuration/change management and technical documentation in IT or software development environments
Experience with ITSM practices and centralized CMDBs
Nice to have4
A Master’s degree in a related IT field (i.e. Cybersecurity, Computer Science, Information Systems, Information Assurance, Information Security, Information Resource Management). may substitute for up to 2 years of the required experience
VA/Federal technical documentation experience
ITIL certification
Experience with automated configuration or compliance tracking tools
Eligibility1
Ability to obtain and maintain the required VA background investigation/suitability determination
Skills
ITSM
CMDB
Benefits
Eleven federal holidays
Paid time off accrued each pay period
Parental leave
Three medical plan choices with generous employer contribution
Dental and vision insurance
Company paid short term and long term disability
Company paid life and ad&d insurance
401(k) with competitive matching and vesting schedule
Continuing education assistance
Short term / long term disability & life insurance
Medical, dependent care and commuter flexible spending accounts
Employee assistance program
Wellness benefits include calm health app and wellhub gym subsidy (formerly gympass)
529 college savings plan
Legal insurance
Pet insurance
Requirements
Location: Remote; travel may be required in support of meetings, training, presentations, or briefings with project stakeholders
Required Clearance: Ability to obtain and maintain the required VA background investigation/suitability determination
Certifications: Certification in one or more of the following: IAT III, IAM III or IASAE III certifications.
IAT III/ IAM III / IASAE III certifications may be substituted for a relevant Bachelor’s degree or 4 years of relevant experience
Required Education: Bachelor’s degree or Associates degree in IT related field (i.e. Cybersecurity, Computer Science, Information Systems, Information Assurance, Information Security, Information Resource Management).
Required Experience: Minimum of 5 years IT experience of which at least 3 years are of Configuration Management/Tech Editing experience at a large corporation or Government agency similar in size/scope to GSA, IRS, DoD or VA.
• A Master’s degree in a related IT field (i.e. Cybersecurity, Computer Science, Information Systems, Information Assurance, Information Security, Information Resource Management). may substitute for up to 2 years of the required experience
• Expertise in project management or working in a project-oriented environment, with an understanding of how configuration management fits into the overall project lifecycle
Description
PingWind is seeking a highly skilled and experienced Configuration Management & Documentation Specialist/Tech Writer to join our dynamic team supporting a large Federal Government client. Provide configuration management, change management, and technical documentation expertise to maintain accurate, controlled, and traceable technical information throughout the project lifecycle.
Responsibilities
• Identify, control, record, audit, and report the status of configuration items.
• Maintain records for hardware, software, system configurations, documentation, and deliverables.
• Develop and update technical processes, configuration standards, baselines, and procedures.
• Support change-control processes and maintain associated documentation and traceability.
• Maintain and support centralized CMDB information in accordance with ITSM practices.
• Coordinate configuration management activities across technical and project teams.
• Perform documentation reviews and quality-control activities to ensure accurate technical artifacts.
Requirements
• Ability to obtain and maintain required VA background investigation/suitability and system access.
• Experience with configuration/change management and technical documentation in IT or software development environments.
• Experience with ITSM practices and centralized CMDBs.
Preferred Qualifications
• VA/Federal technical documentation experience.
• ITIL certification.
• Experience with automated configuration or compliance tracking tools
About PingWind
PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL.
www.PingWind.com
Benefits
Our benefits include:
· Eleven Federal Holidays
· Paid Time Off accrued each pay period
· Parental Leave
· Three medical plan choices with generous employer contribution
· Dental and Vision Insurance
· Company paid Short-Term and Long-Term Disability
· Company paid Life and AD&D Insurance
· 401k with competitive matching and vesting schedule
· Continuing education assistance
· Short Term / Long Term Disability & Life Insurance
· Medical, Dependent Care and Commuter Flexible Spending Accounts
· Employee Assistance Program
· Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)
· 529 College Savings Plan
· Legal Insurance
· Pet Insurance
Veterans are encouraged to apply
Salary Range
77K -107K
Legal
The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws.
PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law
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