Counter Manager - Norwich
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Before you apply
LocationNorfolk-Norwich, UNAVAILABLE, UK
Work modeon-site
Typepart-time
SeniorityLead
Experience4+ yrs
DepartmentCustomer Service/Support
Company size1,001–5,000 people
PostedOct 28, 2026 · 1w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Dynamic, self-motivated, self-sufficient and sales-driven
Passion for make-up and Retail with a focus on achieving sales targets and problem solving
Result-oriented, who likes a challenge and exceeding sales expectations with resilience
Desire to provide a unique customer experience that drives customer loyalty and repeat business
A minimum of 4 years of prior customer service experience in a retail or hospitality environment
Flexible availability including weekends, late nights, Bank holidays and holiday periods
Skills
Product Discount
Staff Sale
New Launch Gratis
Annual Leave
Full Training provided
Refer a friend scheme
Competitive Commission Scheme
Benefits
Product discount
Staff sale
New launch gratis
Annual leave
Refer a friend scheme
Commission
Overview
Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time, 22.5-hours over 4 days, Counter Manager to make real connections in House of Fraser, Norwich!
Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.
As a Counter Manager for a solo store, you’ll be instrumental in achieving sales targets and creating exceptional customer experiences
Responsibilities
As a Counter Manager, your missions, will be as follows:
•
Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
•
Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
•
Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
•
Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
•
Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
•
Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
•
Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.
Qualifications
The Bene-Fit for a Counter Manager:
•
Dynamic, self-motivated, self-sufficient and sales-driven
•
Passion for make-up and Retail with a focus on achieving sales targets and problem solving
•
Result-oriented, who likes a challenge and exceeding sales expectations with resilience
•
Desire to provide a unique customer experience that drives customer loyalty and repeat business
•
Flexible availability including weekends, late nights, Bank holidays and holiday periods.
•
A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
About the company
Bold Brows and even Bolder Opportunities as a Counter Manager!
The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we’re the world’s No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.
Benefits
Benefits of our Counter Manager Position:- Product Discount- Staff Sale- New Launch Gratis
-Annual Leave
•
Full Training provided- Refer a friend scheme
-Competitive Commission Scheme
Come paint the world PINK with us!
Apply to become a Counter Manager today!
Hiring process
We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [email protected].