DUTIES & RESPONSIBILITES:
· Serve as the primary internal point of contact for assigned OEM and strategic accounts
· Directly execute quick-turn quotations for strategic accounts to maintain responsiveness and competitiveness
· Provide high-level technical support during pre-sales activities, including product selection, application guidance, and specification
· Own lead qualification and early-stage opportunity development for key customers
· Assess technical feasibility, commercial viability, and project risk
· Drive proactive customer engagement to identify and shape new opportunities
· Partner with Sales to support account strategy, pricing alignment, and deal closure
· Support with Account set-up efforts
· Provide technical guidance across Yokogawa product lines (pressure, flow, level, analytical, etc.)
· Coordinate cross-functional teams (Inside Sales, Proposals, Product Management, Project Management) to ensure alignment and
· Improve lead quality, conversion rates, and overall opportunity flow
· Support continuous improvement initiatives to enhance efficiency and customer experience
· Research new and existing accounts to support outside sales teams in identifying, qualifying, and developing customers
· Prospect for new opportunities through outbound calls, emails, and customer follow-up
· Help maintain strong customer relationships through responsive communication and support with issue resolution
· Manage and maintain dashboard for key initiatives, opportunity tracking, and cross-functional coordination where applicable