Marine and Insurance Claims Advisor
Read straight from A.P. Moller - Maersk's careers page, verified 2d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationIndia, Mumbai, 400083
Company size10,000+ people
PostedOct 29, 2026 · 1w ago
Verified live2d ago
About the role
The Incident and Marine Insurance Claims Advisor combines two main responsibilities.
(1) The role acts as focal for Marine Insurance Claims (including H&M, P&I, Equipment and other related Marine Insurances), supporting and driving the daily insurance claims processes (insurance claims operation and Insurance Claims Compliance) together with the wider Maersk claims team.
(2) The role manages incidents from an overall project management perspective, ensuring that all relevant insurance claims activities are coordinated, progressed and documented.
Marine Insurance Claims Focal
· Act as focal for Marine Insurance Claims (including H&M, P&I, Equipment and other related Marine Insurances) processes, supporting consistent and effective claims handling across the relevant portfolio.
· Drive the daily operation of assigned Marine Insurance Claims (including H&M, P&I, Equipment and other related Marine Insurances) together with the wider Maersk claims team.
· Provide practical guidance on claims handling, policy response, coverage considerations and process requirements.
· Support correct classification, registration, allocation and ongoing management of Marine Insurance Claims (including H&M, P&I, Equipment and other related Marine Insurances).
· Ensure timely notification to insurers, P&I Clubs, brokers and other relevant external parties where required.
· Review claim facts, exposure, causation, policy considerations and documentation requirements.
· Support reserve setting, reserve reviews, claim updates and reporting in line with internal requirements.
· Coordinate with internal stakeholders to ensure that operational, legal and insurance aspects are aligned.
· Identify recovery opportunities and support recovery processes where relevant.
· Help maintain high-quality claims data, documentation and case records.
Incident Management - Major and Shipment Incidents
· Manage and coordinate assigned (within the wider Insurance and Incident Management Team) Major Incidents and Shipment Incidents from initial notification through stabilization, investigation and resolution.
· Undertake early assessment to identify potential operational, cargo, vessel, liability, insurance and legal exposures.
· Coordinate with relevant internal functions and external stakeholders to establish an appropriate incident response and claims strategy.
· Arrange and coordinate surveyors, experts, correspondents and external counsel where required.
· Support evidence preservation, investigations, surveys, documentation and fact gathering.
· Coordinate incident-related stakeholder communication and ensure timely escalation of significant developments.
· Support loss mitigation, recovery opportunities and appropriate allocation of incident-related costs.
· Participate in emergency response and provide out-of-hours support in accordance with the team’s 24/7 incident response arrangements.
· Maintain appropriate case documentation, records and reporting throughout the lifecycle of the incident.
Stakeholder Management
· Act as a key point of contact for assigned incidents and claims matters.
· Maintain effective relationships with internal business functions, insurers, clubs, brokers, surveyors, experts, correspondents and legal counsel, as applicable.
· Provide clear, timely and practical guidance to stakeholders throughout incident and claims handling.
· Promote effective collaboration across the integrated Insurance & Incident Management function.
More roles at A.P. Moller - Maersk