A. Manage and Support of Domino Servers
i. Support and troubleshoot mail and server issues, such as mail routing, mail agents and other mail server related issues;
ii. Support users’ requests for creation of databases, replications, messaging (mail, SMS, Page) requests; and other similar Domino’s service requests;
iii. Assist in the monitoring and maintenance of the Domino servers to ensure availability of the services to users;
iv. Assist in the evaluation of new products and technologies to enhance or improve the integrated office systems infrastructure;
v. Assist in the provisions of statistics on Domino servers availability and other server related statistics and update of mail virus pattern files
vi. Coordinate with Project Teams in the analysis, presentation and management of IT operations date and statistics
B. Manage and Support of Sharepoint Infrastructure
i. Setup and customise of several Sharepoint Farm comprising of Webfront, Application and SQL servers;
ii. Support and troubleshoot of Sharepoint Farm issues;
iii. Provision and support of users’ requests for creation of new web applications, site collections and related day-day Sharepoint service requests;
iv. Assist in the monitoring and maintenance of the Sharepoint farm servers to ensure availability of the services to users;
v. Assist in the risk management evaluation of new Sharepoint version for future Sharepoint upgrade plans;
vi. Assist in the provisions of statistics on Sharepoint servers’ availability
vii. Coordinate with Project Teams in the analysis, presentation and management of IT operations date and statistics