Client Support Representative
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Before you apply
LocationLindon, Utah
Typefull-time
SeniorityEntry
DepartmentClient Success
Company size51–200 people
PostedOct 6, 2021 · 5y ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on Oct 6, 202183% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Positive attitude and work ethic
Friendly and personable disposition
Tech-savvy and quick learner
Problem-solving skills
Excellent communication skills - written and verbal
Familiarity with Salesforce
Familiarity with Microsoft Excel
Familiarity with Google Suite
Familiarity with Zendesk
Skills
Salesforce
Microsoft Excel
Google Suite
Zendesk
About the company
Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.
About the role
Awardco’s customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product.
The current shift available are: Mon-Fri 9am-5pm
What you will do:
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Fulfill client orders and aid in support tickets
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Work directly with platform users in answering their questions and helping to resolve any issues
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Communicate with clients via email, chat, and phone
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Ensure client satisfaction in every interaction
What you will bring:
•
Positive attitude and work ethic
•
Friendly and personable disposition
•
Tech-savvy and quick learner
•
Problem-solving skills
•
Excellent communication skills - written and verbal
•
Familiarity with the following platforms is a plus:
Nice to have
•
Salesforce
•
Microsoft Excel
•
Google Suite
•
Zendesk
Why join Awardco?
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We have a revolutionary, client-approved product.
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One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
•
Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune’s Top Workplaces.
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Backed by renowned investors, both local and national.
Legal
Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.