Seasonal Customer Experience Specialist - Nordstrom Local Newport Beach
Read straight from Nordstrom's careers page, verified 3d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
Salary$21 – $22/hr
LocationNewport Beach, CA
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 26, 2026 · 1w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
High level of ownership, accountability and initiative
Ability to identify opportunities that benefit the customer and build solutions that meet customer expectations
Ability to quickly adapt to new initiatives, concepts and services within the store
Proven success in working in a fast-paced environment with the ability to multi-task
Basic understanding of technology tools and computer applications such as Microsoft Outlook, Booking Bug, Excel
Physical ability: continuous movement for 6-8 hours per shift including frequent bending, twisting, squatting, flexing and reaching
Physical ability: frequent use of hands for grasping, fine manipulation, pushing and pulling
Physical ability: handle bulky and awkwardly shaped items including reaching and lifting above the head
Physical ability: regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Physical ability: occasionally lift and carry up to 25-50 pounds
Background check after conditional offer
Skills
Microsoft Outlook
Booking Bug
Excel
Benefits
Health insurance
Dental
Vision
Retirement
401(k)
Paid time off
Life insurance
Disability
Merchandise discount
Employee assistance program
Job Description
The ideal Customer Experience Specialist is motivated, detailed oriented, and committed to providing outstanding customer service every day. In this role, you’ll wear many hats from working with stylists to processing merchandise to supporting in-store events.
A day in the life…
•
Welcome customers by being an effective storyteller and skilled at engaging with diverse audiences
•
Quickly understand a customer’s needs; with an emphasis on connecting customer to a service such as Online Order Pickup, Alterations, Styling, Returns, Gift Wrapping, etc.
•
Communicate with customers in a professional manner including but not limited to; answering phones; communication via email, providing feedback on trend, fit and style etc.
•
Understand and support of back of house processes, including inventory management and assisting with maintaining organization, cleanliness and more
•
Support event execution – point of contact for RSVPs, track customer contact information, door greeter etc.
•
During some shifts: responsible for opening and closing the building, following the proper security procedure
•
Light cleaning duties: sweeping, dusting, vacuuming, dishwashing, and restroom maintenance
You own this if you have…
•
A high level of ownership, accountability and initiative
•
The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues
•
The ability to quickly adapt to new initiatives, concepts, and services within the store
•
Proven success in working in a fast-paced environment with the ability to multi-task
•
A basic understanding of technology tools and computer applications such as Microsoft Outlook, Booking Bug, Excel, and more
•
Physical Requirements:
•
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
•
Frequent use of hands for grasping, fine manipulation, pushing and pulling
•
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
•
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
•
Occasionally lift and carry up to 25-50 pounds
Pay Range Details
Legal
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$21.05 - $21.90 Hourly
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
•
Medical/Vision, Dental, Retirement and Paid Time Away
•
Life Insurance and Disability
•
Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf
A few more important points…
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Hiring process
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.© 2026 Nordstrom, Inc