We are looking to recruit an experienced Senior Project Manager to lead enterprise banking software implementations for strategic client banks. This role manages complex, multi-phase projects from initiation through deployment and post-launch support, serving as the primary driver for execution with direct accountability for on-time, within-scope, and high-quality delivery. Reports to PMO Head/Operations Manager.
Responsibilities
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Lead end-to-end project lifecycle from initiation through deployment and closure.
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Develop comprehensive project plans (scope, schedule, resources, risks, budget) with performance tracking against baselines.
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Monitor schedule, budget, and quality metrics; prepare status reports with progress, budget, schedule, risks, and escalations.
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Coordinate with development, QA, infrastructure, and support teams for seamless execution; facilitate progress through regular meetings and proactive issue resolution.
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Lead post-implementation reviews to capture lessons learned and support knowledge sharing.
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Serve as primary contact for assigned client banks; lead steering committee meetings and provide regular status updates.
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Build and maintain strong relationships with strategic and operational stakeholders; manage client expectations with clear, timely communication on progress, changes, and risks.
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Coordinate UAT, manage environment readiness, ensure client sign-off on critical milestones, and facilitate alignment between client and delivery teams on requirements.
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Identify, analyze, and monitor project risks; develop and implement mitigation strategies.
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Manage scope changes through formal change control processes.
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Ensure comprehensive, audit-ready documentation with traceability across application, database, configuration, and infrastructure; maintain adherence to ProgressSoft PM standards, banking compliance requirements, and quality standards.
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Conduct quality reviews with technical leads and QA teams.
Requirements
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Bachelor’s degree in Computer Science, IT, Software Engineering, Business Administration, or related field.
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8–12 years progressive project/program management experience; 5+ years managing complex enterprise software implementations in banking or financial services.
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Proven track record delivering large-scale, multi-phase projects with regulatory oversight in Central Bank or financial regulatory environments.
Strong knowledge of PM methodologies (Agile, Waterfall, Hybrid), PMBOK/PRINCE2 frameworks, and SDLC/QA processes.
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Knowledge of banking domain (instant payments, payment hubs, clearing systems, mandate management), banking regulations, and Central Bank frameworks (particularly Qatar Central Bank).
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Basic understanding of API integrations, system configurations, database management, and infrastructure.
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Proficiency with PM tools (MS Project, JIRA, Zoho Projects) and strong data analysis, reporting, and visualization skills.
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Excellent stakeholder management and communication at all organizational levels; strong leadership and team motivation.
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Superior problem-solving and decision-making under pressure with meticulous attention to detail.
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Strong organizational and time management; ability to handle multiple priorities with cross-cultural awareness for diverse, international environments.
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Excellent written and verbal communication in Arabic and English; results-driven focus on delivery excellence.
Preferred Qualifications
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PMP or additional certifications (PRINCE2 Practitioner, CSM, SAFe, PgMP, PfMP).
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Experience with ProgressSoft product portfolio or banking software solutions.
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Project implementation experience in Qatar or GCC region.
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Background in consulting or professional services with banking clients.
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Experience with agile transformation or hybrid delivery methodologies.
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Knowledge of emerging fintech technologies (cloud computing, API economies).