FG
FgcuOPS Excess Credit Hour Support Assistant
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Before you apply
LocationMain Campus
Work modeon-site
Typepart-time
SeniorityEntry
Company size1,001–5,000 people
PostedOct 30, 2026 · 1w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
High school diploma or equivalent
Effective written and verbal communication skills
Strong organizational skills and attention to detail
Ability to maintain accurate records and manage multiple assignments
Proficiency in Microsoft Office applications
Ability to interpret and communicate policies and procedures clearly and accurately
Demonstrate professionalism and discretion when handling confidential student information
Ability to work independently and collaboratively with students, faculty, staff, and University departments
Provide quality customer service by creating a welcoming and supportive environment
Skills
Microsoft Office
Job Summary
The OPS Excess Credit Hour Support Assistant is a temporary, part-time position responsible for supporting the University’s implementation of excess credit hour policies. This position assists with monitoring student credit hour accumulation, maintaining accurate records, supporting compliance with state regulations, and providing information and assistance to students regarding excess credit hour requirements and potential financial impacts.
Job Description
Typical duties include, but are not limited to:
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Monitors student credit hour accumulation and identifies students approaching or exceeding excess credit hour thresholds.
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Maintains accurate records, reports, and databases related to excess credit hour cases.
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Prepares regular reports on excess credit hour trends, potential risks, and mitigation efforts for University leadership.
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Assists with ensuring compliance with applicable state regulations and University policies regarding excess credit hours.
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Provides professional and courteous assistance to students, faculty, and staff regarding excess credit hour policies through phone, email, and in-person communication.
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Educates students on excess credit hour policies, requirements, and available strategies to minimize potential financial impacts.
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Assists with developing and delivering workshops, presentations, and informational materials to increase awareness of excess credit hour policies.
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Collaborates with Financial Aid, Academic Advising, Academic Affairs, and the Registrar’s Office to address excess credit hour inquiries and concerns.
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Refers complex questions or cases to appropriate University personnel for further review and resolution.
Other Duties
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Performs other job-related duties as assigned.
Additional Job Description
Required Qualifications
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High school diploma or equivalent.
Knowledge, Skills & Abilities
All employees are expected to:
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Demonstrate strong organizational skills and attention to detail.
•
Possess effective written and verbal communication skills.
•
Ability to maintain accurate records and manage multiple assignments.
•
Demonstrate proficiency in Microsoft Office applications and the ability to learn University systems and databases.
•
Ability to interpret and communicate policies and procedures clearly and accurately.
•
Demonstrate professionalism and discretion when handling confidential student information.
•
Ability to work independently and collaboratively with students, faculty, staff, and University departments.
•
Provide quality customer service by creating a welcoming and supportive environment.
•
Apply effective techniques to establish positive working relationships and collaborate with others to achieve common goals.
Legal
FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.