Customer Deployment Lead
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Before you apply
Salary$150k – $170k
LocationLos Angeles, United States
Work modehybrid
Typefull-time
SeniorityLead
EquityIncluded
Company size1–10 people
PostedSep 8, 2025 · 1y ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Sep 8, 2025
At a glanceSummarised by Seekless from the posting.
You've rolled out technology that changed how businesses operate
You know the difference between installation and transformation
You can manage a stressed Fortune 500 client at 6am in their flagship store
You've done chain-wide rollouts (50+ locations)
You see travel as freedom, not burden
You can translate between engineers and executives
You know that Week 1 determines Month 12
Deploy 20+ robots monthly across retail stores, hotels, and trade shows
Travel 50-75% (Mon-Thu, home weekends)
Turn skeptical store managers into champions on Day 1
Work with engineers but own the business outcome
Create the playbook for deploying at Walmart, Marriott, CES
Ensure every robot generates ROI within 30 days
Transform pilot programs into chain-wide rollouts
Benefits
Remote stipend
About Gerra
We’re deploying AI-powered robots that are transforming how businesses acquire and serve customers. Our robots deliver 5x sales increases and 10x reduction in customer acquisition costs. We’ve proven the model. Now we need someone to scale deployments from 10 to 100+ locations monthly.
The Role
You’ll own the moment of truth - when a business transforms from traditional operations to AI-powered customer acquisition. You’re not installing machines; you’re implementing the future of how businesses operate. Think of yourself as the person who helped businesses actually use their first PCs, not just own them.
Every deployment is a $250K+ annual revenue stream. Your job is to make Day 1 so successful that Day 30 becomes a 10-location expansion.
What You’ll Actually Do
•
Deploy 20+ robots monthly across retail stores, hotels, and trade shows
•
Travel 50-75% (Mon-Thu, home weekends)
•
Turn skeptical store managers into champions on Day 1
•
Work with engineers but own the business outcome
•
Create the playbook for deploying at Walmart, Marriott, CES
•
Ensure every robot generates ROI within 30 days
•
Transform pilot programs into chain-wide rollouts
Who You Are
•
You’ve rolled out technology that changed how businesses operate
•
You know the difference between installation and transformation
•
You can manage a stressed Fortune 500 client at 6am in their flagship store
•
You’ve done chain-wide rollouts (50+ locations)
•
You see travel as freedom, not burden
•
You can translate between engineers and executives
•
You know that Week 1 determines Month 12
What Success Looks Like
Month 1: Deploy your first 5-unit rollout successfully Month 3: Own 50+ live deployments, 95% satisfaction Month 6: 100+ robots deployed, expansion at every account
The Reality Check
This isn’t remote work. You’ll be in stores at 5am, hotels at midnight, convention centers on weekends. But you’ll also be the person who transformed how Target handles customers or how Marriott delivers service. Real impact, real travel, real equity in the outcome.
Compensation
$150-170K base + up to $50K performance bonus Meaningful equity in a profitable, growing company All travel expenses + keep all travel points/status Work from anywhere when not deploying
Why This Role Matters
Sales sells the vision. You deliver the transformation. Every successful deployment doesn’t just generate revenue - it proves that AI robots are the future of business operations. You’re not managing installations; you’re launching the future at every location.
We’re profitable, funded by our own revenue, and growing fast. If you want to be on the ground transforming how America’s biggest companies operate, let’s talk.
Hiring process
To Apply: Tell us about the most complex rollout you’ve managed. We want to hear about the 3am crisis you solved, the impossible timeline you hit, or the hostile location you turned into a success story. Include your phone number. We’ll call within 24 hours.
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