* Serve as a key technical partner to the Network Components business, supporting strategic growth initiatives, new opportunities, and existing customers.
* Provide timely and technically accurate responses to customer and internal inquiries related to Network Components products and applications.
* Identify and help remove technical barriers that could impact business growth, customer adoption, product launches, or manufacturing execution.
* Partner with Sales and Product Management to understand customer needs and translate them into viable technical and product solutions.
* Support major customer quotations, bids, technical proposals, product qualifications, and new business opportunities.
* Review customer specifications and technical requirements and coordinate with internal teams to ensure product compliance, feasibility, and competitiveness.
* Work closely with HQ R&D and Design Engineering to develop, qualify, optimize, and industrialize new and existing products.
* Support speed-to-market initiatives by coordinating technical activities from customer requirement definition through qualification and production implementation.
* Provide technical and application engineering support to the Lebanon manufacturing facility and other domestic and international production locations.
* Work with Manufacturing, Quality, and Operations internationally to resolve technical and production issues and ensure consistent product quality and performance.
* Support root-cause investigations, corrective and preventive actions, and technical responses related to customer or manufacturing quality concerns.
* Support product and process transfers between manufacturing locations, including technical documentation, qualification, and implementation.
* Participate in customer technical meetings, business reviews, customer scorecard discussions, and other strategic engagements as required.
* Support product validation, testing, qualification, and technical documentation.
* Promote standardization and best-practice sharing across domestic and international manufacturing operations.
* Maintain awareness of relevant technologies, customer requirements, industry standards, competitive developments, and market trends affecting the Network Components business.
* Provide technical training and product/application guidance to Sales, Manufacturing, Quality, customers, and other stakeholders as needed.
* Travel to customer locations, manufacturing facilities, industry events, and other Prysmian locations as required.