Managing recruitment, training, and development of all seasonal employees
Leading and supporting operational teams across the attraction
Ensuring compliance with health and safety standards and best practice
Overseeing cash handling, financial controls, and operational budgets
Driving guest service excellence and enhancing the visitor experience
Managing facilities, maintenance and cleaning operations
Monitoring visitor satisfaction and implementing continuous improvements
Supporting the ongoing commercial performance and profitability of the business
Providing leadership and oversight of the Admissions, Retail, and Catering departments
Taking full operational responsibility for the attraction in the absence of the UK Director
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