Production Ownership & Reliability
· Operate and support Front Office trading systems in production
· Ensure high availability, stability and performance during market hours
· Own incident management from detection to resolution and root cause analysis
· Participate in on-call or production support rotations when required
· Contribute to post-incident reviews and long-term remediation actions
System Investigation & Performance
· Investigate complex production issues across applications, operating systems and databases
· Perform log analysis, system diagnostics and performance troubleshooting
· Analyse latency, throughput and resource utilisation
· Work closely with development teams to identify and resolve production bottlenecks
· Develop scripts and tools to automate operational tasks and investigations
· Improve monitoring, alerting and observability of production systems
· Contribute to deployment, release and change automation
· Reduce manual interventions through standardisation and automation
Change & Continuous Improvement
· Participate in releases, deployments and production changes
· Support testing and validation in pre-production environments
· Continuously improve system resilience, scalability and operability
· Collaborate with infrastructure and network teams on production topics