T-
T-MobileRetail Associate Manager, Bilingual, Spanish
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Before you apply
Salary$42k – $101k
LocationTampa, Florida
Work modeon-site
Typefull-time
SeniorityLead
EquityIncluded
Company size10,000+ people
PostedNov 2, 2026 · 2d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
High School Diploma/GED
Communication
Leadership
Store Operations
1 year customer service and/or sales experience, retail environment
At least 18 years of age
Legally authorized to work in the United States
Benefits
Health insurance
Dental insurance
Vision insurance
Flexible spending account
401(k)
Employee stock grant
Employee stock purchase plan
Paid time off
Paid holidays
Paid parental leave
Family leave
Family building benefits
Backup care
Childcare subsidy
Tuition assistance
College coaching
Short term disability
Long term disability
Voluntary ad&d
Voluntary accident
Voluntary life insurance
Voluntary disability
Voluntary long term care
Mobile service discount
Home internet discount
Pet insurance
Commuter programs
Transit programs
Benefits
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
About the role
Job Overview
This role supports store leadership to develop and guide the retail team in delivering customer-focused service and sales performance. It involves managing team training, customer interactions, and store operations to meet defined success metrics. The role requires maintaining expertise in products, services, and leadership practices to serve as a resource for the team. Success is measured by customer satisfaction, team development, financial results, and operational standards adherence. The work impacts the organization by enhancing customer experience and driving store performance aligned with business goals.
Job Responsibilities:
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Lead team development and training to ensure achievement of monthly sales and service success metrics
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Manage customer experience by overseeing interactions, wait times, and problem resolution to build customer confidence
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Maintain store environment quality and compliance with visual merchandising and operational standards
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Monitor and control store expenses, including discounting and credits, to support financial performance
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Communicate corporate and store updates to ensure team awareness and system knowledge
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Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience:
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High School Diploma/GED (Required)
•
1 year customer service and/or sales experience, retail environment (Preferred)
Knowledge, Skills and Abilities:
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Communication (Required)
•
Leadership (Required)
•
Store Operations (Required)
Licenses and Certifications:
Additional Job Description
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At least 18 years of age
•
Legally authorized to work in the United States
Travel:
Total Target Cash Pay Range: $55,900 - $100,900, inclusive of target incentives
Base Pay Range: $41,925 - $75,675
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ376157¶dox=1
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don’t stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
About the company
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
Legal
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.