Logistics Call Center Representative I
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Before you apply
Salary$17/hr
LocationTampa, FL, United States
Work modeon-site
Typefull-time
SeniorityEntry
EquityIncluded
Company size10,000+ people
First seenNov 3, 2026 · 3d ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Handling inbound calls with logistics clients
Receiving client pick-up request calls
Directing clients to appropriate functional resource
Communicating with field logistics operations
Responding to customer inquiries/complaints
Utilizing automated logistics system to assign routine pick-ups
Providing accurate data and information to support Dispatcher I and Dispatcher II functions
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Vacation
Holiday pay
Life insurance
Disability insurance
Employee stock purchase plan
Flexible spending accounts
Tuition reimbursement
Logistics Call Center Representative I - Tampa, FL, Sunday to Thursday, 12:30 PM to 9:00 PM
Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 “MyDay” off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!
Responsibilities
Primary responsibilities include handling inbound calls with Logistics clients and ground Logistics. Responsibilities include receiving client pick-up request calls, directing clients to appropriate functional resource, communicating with field Logistics operations, and responding to customer inquiries/complaints. Utilizes automated Logistics System to assign routine pick-ups to appropriate internal or external resources to ensure timely delivery to lab. Provides accurate data and information to support Dispatcher I and Dispatcher II functions.
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