Medical Secretary
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Before you apply
Salary$18 – $30/hr
LocationBrown Health Medical Group Primary Care
Also inBrown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 29, 2026 · 6d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills
Answering phones, scheduling appointments, checking patients in and out, and coordinating specialist appointments
Collect patient balances, copays, and credit cards at time of service
Review lists of patients who need appointments and call to schedule when due
Verify demographics and insurance carrier information for every patient
Assist patients with Kiosk sign in
Schedule, coordinate, and track STAT patient referrals and pre-authorizations
Provide superior customer service and outstanding patient care
Attend meetings/workshops as they relate to current position and office workflows
Perform other miscellaneous job-related duties as assigned
Role model the organization's values of Compassion, Accountability, Respect, and Excellence
Demonstrate core Success Factors including Instill Trust and Value Differences, Patient and Community Focus and Collaborate
Comply with OSHA and DOH standards
Adhere to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical and financial information
About the role
SUMMARY:
Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.
Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences
Patient and Community Focus and Collaborate
RESPONSIBILITIES:
Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients
Collects patient balances, copays, and credit cards at time of service
Reviews lists of patients who need appointments and calls to schedule when due
Verifies demographics and insurance carrier information for every patient
Assists patients with Kiosk sign in
Complies with OSHA and DOH standards
Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations
Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical and financial information
Provides superior customer service and outstanding patient care
Attends meetings/workshops as they relate to current position and office workflows
Performs other miscellaneous job-related duties as assigned
MINIMUM QUALIFICATIONS:
Pay Range:
$18.13-$29.90
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Brown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903
Work Type:
M-F 8am-5pm with rotating evening and weekends
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No
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