• Design, develop, and deploy Copilot Studio agents (topics, generative answers, actions, plugins) integrated with enterprise data sources.
• Build and orchestrate multi-agent solutions using Agent Orchestration patterns within Copilot Studio / Azure AI Foundry.
• Implement Retrieval-Augmented Generation (RAG) pipelines by connecting agents to knowledge sources (SharePoint, Dataverse, Azure AI Search, custom data stores).
• Build Power Apps (Canvas & Model-Driven) to solve business problems with intuitive UX.
• Automate workflows using Power Automate (cloud flows, desktop flows/RPA).
• Design and maintain Dataverse data models, relationships, and security roles.
• Integrate Copilot Studio agents with Power Automate flows, Azure OpenAI/LLMs, APIs, and third-party connectors.
• Evaluate and fine-tune prompt engineering strategies for grounding, accuracy, and hallucination reduction.
• Implement Application Lifecycle Management (ALM) using solutions, pipelines, and environments (Dev/Test/Prod).
• Configure authentication, security roles, and Microsoft Entra ID integration for governance.
• Monitor and troubleshoot agent performance, flow failures, and app errors.
• Collaborate with business analysts to gather requirements and translate them into technical solutions.
• Mentor junior developers and lead technical design discussions.
• Stay current with Power Platform, Copilot Studio, and GenAI roadmap, licensing, and best practices.